Client guide
Client account page tutorial
This page lets customers sign in with an email code or password, view their membership, copy a referral link, check Wave Points, use Priority ASAP access, filter bookings, open booking details, go to settings and sign out.
Email code login
Password login
Booking list
Wave Points
Referral link
Client account · Login and booking management
Customers who are not signed in see the login card first.
Customers can sign in by email code or by password.
Signed-in customers see their account dashboard with welcome message, membership, settings and sign out.
Referral link appears when available and can be copied.
Wave Points appear when available, with points and AUD redemption value.
Priority or paid members see the ASAP banner for urgent charter help.
Booking filters let customers switch between All, Upcoming, Completed, Past and Cancelled bookings.
Booking cards open the full booking detail page.
What signed-in customers see
AllUpcomingCompletedPastCancelled
BOAT
MorpheusConfirmed
Motor Yacht
📅 25 Jun 2026👥 10 guests
Client account · Loading
A spinner appears first while the account page is checking the customer.
If signed in, the account dashboard appears.
If not signed in, the login card appears.
Client account · Login mode tabs
Email code tab lets the customer sign in with a one-time 6-digit email code.
Password tab lets the customer sign in with email and password.
The selected tab turns white so the customer knows which sign-in method is active.
Switching tabs clears the previous error message for the other method.
Login tabs
Email codePassword
LOGO
Sign in with email
Client account · Email code login
The BookMyWave logo appears above the email sign-in title.
Email field asks for the customer’s email address.
Press Enter in the email field to send the code.
Send code button sends the 6-digit code to the email address.
Sending... appears while the code is being sent.
Invalid email message appears when the email format is not valid.
If sending fails, a message asks the customer to try again.
Network error message appears when the customer’s connection fails.
Email code sign-in
Email codePassword
LOGO
Sign in with email
Enter your email and we’ll send you a sign-in code.
you@example.com
Enter a valid email address.
Send code
Sending...
Client account · 6-digit code
The icon changes to an envelope once the code screen appears.
The page tells the customer which email received the code.
The code field accepts numbers only. Other characters are removed automatically.
The code field allows up to 6 digits.
The sign-in button stays disabled until 6 digits are entered.
Press Enter in the code field to sign in.
Verifying... appears while the code is being checked.
Invalid code message appears when the code is not 6 digits, wrong, or expired.
Code sign-in
📬
Enter your code
We sent a 6-digit code to you@example.com
123456
Invalid or expired code.
Sign in →
Verifying...
Client account · Resend and change email
Resend code sends a new email code after the waiting period ends.
Resend timer counts down from 60 seconds after a code is sent.
While the timer is running, the resend button is disabled.
Change email returns to the email entry screen and clears the typed code.
The dot separator visually separates Resend code and Change email.
Resend row
Resend in 43s·Change email
Resend code·Change email
Client account · Password login
Password tab switches the login card to password sign-in.
Email field asks for the customer’s email address.
Password field asks for the customer’s password.
Press Enter in either field to sign in.
Sign in button checks the email and password.
Signing in... appears while the login is being checked.
If email is invalid, an email error appears.
If password login fails, a sign-in failed message appears.
No password yet? includes a link back to email code login.
Password login
Email codePassword
LOGO
Sign in with password
Use your email and password if you have already set one.
Sign in
Signing in...
No password yet? Use email code instead.
Client account · Membership
Standard member badge appears for Standard customers.
Upgrade to Priority appears for Standard customers only.
Paid member badge appears for other membership tiers using the membership name.
Priority membership badge uses a blue style.
Corporate membership badge uses a dark premium style.
Membership examples
Standard memberUpgrade to Priority
Priority member
Corporate member
Client account · Referral link
Your referral link appears when the customer has a referral link available.
The link preview shows the referral address with the customer’s referral code.
Friends who book earn you 300 Wave Points each explains the referral reward.
Copy link copies the full referral link so the customer can share it.
Referral card
Your referral link
bookmywave.com?ref=RICK123
Friends who book earn you 300 Wave Points each
Client account · Wave Points
Wave Points card appears when the customer’s points balance is available.
Wave icon identifies the points card visually.
Points number shows the customer’s current Wave Points balance.
Redemption value shows the AUD value calculated from the points balance.
Wave Points card
W= $1.25 AUD
redemption value
Client account · ASAP banner
The ASAP banner appears for paid members.
The lightning icon highlights urgent charter help.
The banner title and subtitle explain the ASAP benefit.
The banner button opens the home page so the customer can start an ASAP charter search.
ASAP banner
⚡ASAP Dispatch
Priority help for urgent boat bookings.
Start ASAP search
Client account · Booking filters
Upcoming shows upcoming bookings.
Completed shows completed bookings.
Past shows previous bookings.
Cancelled shows cancelled bookings.
The active filter turns blue.
Changing the filter reloads the booking list.
Filter tabs
AllUpcomingCompletedPastCancelled
Client account · Booking cards
Click a booking card to open the booking detail page.
Boat image appears on the left. If no image is available, a placeholder image is used.
Boat name appears as the main title of the booking card.
Status pill shows Confirmed, Awaiting approval, Pending, Expired, Declined, Cancelled or Completed.
Expired is shown when a pending booking is older than 23 hours.
Boat type appears under the boat name.
Date shows the first booked date in a short format.
Guests shows how many people are included in the booking.
Total shows the booking grand total.
Booking reference appears under the total.
Arrow shows the card can be opened.
Booking cards and statuses
BOAT
MorpheusConfirmed
Motor Yacht
📅 25 Jun 2026👥 10 guests
BOAT
SpellboundAwaiting approval
Sailing Catamaran
📅 2 Jul 2026👥 12 guests
PendingExpiredCancelledCompleted
Client account · Empty and error screens
Booking list spinner appears while bookings are loading.
Load error message appears when the booking list cannot be loaded.
No bookings screen appears when the selected filter has no bookings.
No bookings screen includes the BookMyWave logo, title, short message and browse button.
Browse button returns the customer to the home page to find boats.
Empty and error examples
Unable to load bookings. Please try again.
LOGO
No bookings yet
Start by browsing boats for your next harbour trip.
Browse boats
Client account · Settings and sign out
Settings opens the customer account settings page.
Use Settings when you want to set or update your password.
Sign out logs the customer out of the account page.
After sign out, the booking list is cleared and the login card appears again.
Account actions
Sign outSettings
Client account · Mobile layout
Login card becomes narrower with smaller padding on phones.
Account header stacks so Settings and Sign out fit below the welcome area.
Filter tabs wrap across multiple lines.
Booking images become smaller to leave room for booking details.
Booking total and reference remain on the right where space allows.
Mobile-style account page
AllUpcomingCompleted
BOAT
MorpheusConfirmed
Motor Yacht
📅 25 Jun 2026👥 10