Help Centre
Common Questions
Everything you need to know about booking, pricing, and getting on the water. Can't find your answer? Email us at hello@bookmywave.com.
Booking
Can I book catering and a DJ at the same time as the boat?
How long does it take to confirm a booking?
Is there a minimum booking time?
How do I cancel a booking?
Can I change my pickup location?
Can I board the boat early to set up decorations or catering?
Is there an extra charge for early setup access?
What can I do during early access?
Why don't I see an early access option for the boat I like?
Pricing & Payments
Are the prices shown final?
Locations & Logistics
Where do the boats pick up from in Sydney?
What happens if it rains?
Do you operate outside Sydney Harbour?
Add-ons & BYO
How do I book a DJ for my boat party?
Can I bring my own food and drinks (BYO)?
Does the platform recommend any caterers?
Corporate & Events
Do you cater for corporate events?
Listing Your Boat
Can I list my boat on your platform?
I want to list my vessel — how do I apply?