Get in touch
We'd love to hear from you
Booking question, vessel enquiry, or just want to say hello — our Sydney-based team is here to help.
Send us a message
Contact details
Email
Response time
Within 1 business day
Based in
Sydney, NSW, Australia
Common questions
How do I cancel a booking?
Log in to My Bookings and cancel before the free cancellation window closes for a full refund.
I want to list my vessel
Operators can apply via the operator portal. Apply here
Can I change my pickup location?
Contact us as soon as possible and we'll liaise with the operator on your behalf.
Do you operate outside Sydney Harbour?
We currently serve Sydney and NSW waterways, with more Australian cities and international markets coming soon.
Own a charter vessel?
List your boat on BookMyWave and start accepting bookings with zero back-and-forth emails.
List your vessel